bmynet Frequently Asked
Questions

bmynet is a Philippine-focused online gaming platform offering live casino, slots, fishing games, bingo, and sports betting — all in Philippine Peso. To get started, visit the bmynet registration page, fill in your details, verify your identity, and make your first deposit using GCash, Maya, or a Philippine bank transfer. The whole process takes less than 10 minutes for most players.

You must be at least 21 years old to register and play at bmynet. This is a strict requirement under PAGCOR regulations and Philippine gambling law. bmynet verifies the age of every player during the KYC (Know Your Customer) process. Accounts found to belong to players under 21 will be immediately suspended.

Account verification at bmynet requires you to submit a valid Philippine government-issued ID. Accepted documents include:

• Philippine Passport
• Driver's License (LTO)
• SSS, GSIS, or UMID card
• PhilHealth ID
• Voter's ID

Upload a clear photo or scan of your ID through your account dashboard. Verification is typically completed within 24 hours. You may also be asked to submit a selfie holding your ID for additional confirmation.

On the bmynet login page, click the "Forgot Password" link and enter the email address associated with your account. You'll receive a password reset link within a few minutes. If you don't see the email, check your spam or junk folder. If you're still having trouble, contact bmynet support at [email protected] and the team will assist you.

No. bmynet strictly allows only one account per player. Creating duplicate accounts is a violation of our Terms & Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you believe a duplicate account was created in error, contact [email protected] immediately.

You can request account closure by emailing [email protected] from your registered email address. Before closing, make sure to withdraw any remaining balance. Account closure requests are processed within 3–5 business days. Alternatively, if you're closing your account due to gambling concerns, we strongly recommend using our self-exclusion tool instead — visit our Responsible Gaming page for details.

bmynet accepts the following payment methods for Filipino players:

• E-wallets: GCash, PayMaya / Maya
• Bank Transfer: BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card (Philippine-issued)

All transactions are processed in Philippine Peso (₱). bmynet does not accept credit cards for gambling deposits, in compliance with Philippine regulations.

The minimum deposit at bmynet is ₱100 for GCash and PayMaya transactions. For bank transfers, the minimum is ₱500 due to standard bank processing requirements. There is no maximum deposit limit for verified accounts, though daily limits may apply based on your account tier and responsible gaming settings.

GCash and PayMaya deposits are credited to your bmynet account instantly in most cases. Bank transfers typically take 15 minutes to 2 hours during banking hours (Monday–Friday, 9:00 AM–5:00 PM PHT). Transfers made outside banking hours or on weekends may take until the next business day. If your deposit hasn't appeared after 2 hours, contact support with your transaction reference number.

To withdraw from bmynet, go to your account dashboard and select "Withdraw." Choose your preferred method (GCash, Maya, or bank transfer), enter the amount, and confirm. Withdrawals are processed to the same account or e-wallet used for your deposit. Processing times are:

• GCash / Maya: Within 1–4 hours
• Bank Transfer: 1–3 business days

Your account must be fully verified before your first withdrawal can be processed.

bmynet does not charge any fees on deposits. For withdrawals, bmynet covers standard processing fees for GCash and Maya transactions. Bank transfer withdrawals may incur a small processing fee depending on your bank — this is charged by the bank, not by bmynet. All applicable fees are clearly displayed before you confirm any transaction.

bmynet offers a wide range of games for every type of player:

• Fishing Games: Pirate Fishing, Ice and Fire, and more arcade-style fishing titles
• Slots: Hundreds of slot titles with various themes and jackpot sizes
• Bingo: Classic and themed bingo rooms with real-time play
• Live Casino: Live baccarat, roulette, blackjack, and game shows with real dealers
• Sports Betting: PBA, NBA, UFC, boxing, and international sports

New games are added regularly — check the bmynet Casino page for the latest additions.

Both Pirate Fishing and Ice and Fire are arcade-style fishing games where you aim and shoot at fish and sea creatures to earn points and prizes. Each fish has a different point value, and special weapons or power-ups can multiply your winnings. You set your bet amount per shot, and your winnings are calculated based on the fish you catch. These games are easy to pick up and very popular among Filipino players — think of it as a digital version of the classic arcade fish shooting game.

Yes. All bmynet games use certified Random Number Generator (RNG) technology to ensure every outcome is completely random and independent of previous results. Our RNG systems are regularly audited by independent third-party testing agencies. Live casino games use real dealers and physical equipment (cards, roulette wheels) streamed in real time, adding an additional layer of transparency and fairness.

Absolutely. bmynet is fully optimized for mobile play. You can access all games directly through your mobile browser on Android or iOS — no app download required. The mobile experience is smooth and responsive, whether you're playing on a budget Android phone in Quezon City or the latest iPhone in BGC. For the best experience, use a stable Wi-Fi or LTE connection.

bmynet regularly offers a variety of bonuses and promotions for Filipino players, including:

• Welcome Bonus: A deposit match bonus for new players on their first deposit
• Reload Bonuses: Weekly or monthly deposit bonuses for existing players
• Cashback Offers: A percentage of net losses returned to your account
• Referral Bonus: Earn rewards when you refer friends who register and deposit
• Seasonal Promotions: Special events tied to Philippine holidays and major sports events

Check the bmynet promotions page regularly for the latest offers. All bonuses are subject to wagering requirements — read the terms carefully before claiming.

Wagering requirements (also called turnover requirements) specify how many times you need to bet your bonus amount before you can withdraw the bonus winnings. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. bmynet displays the wagering requirement clearly on every bonus offer. Not all games contribute equally — slots typically contribute 100%, while live casino games may contribute less.

Unfortunately, expired bonuses cannot be reinstated once the validity period has passed. bmynet sends reminder notifications before bonuses expire so you have time to use them. If you believe your bonus expired due to a technical error on our end, contact [email protected] with your account details and the bonus reference, and our team will investigate.

Yes. bmynet uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and our servers. We operate under the PAGCOR regulatory framework, which requires strict compliance with security, fairness, and player protection standards. Our platform undergoes regular security audits, and all player funds are held in segregated accounts separate from operational funds.

bmynet collects and processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173). Your data is never sold to third parties. We use it only for account management, identity verification, fraud prevention, and improving our services. For full details, read our Privacy Policy.

If you suspect unauthorized access to your bmynet account, act immediately:

• Change your password right away via the login page
• Enable two-factor authentication (2FA) if not already active
• Contact bmynet support at [email protected] to flag the account for review
• Check your recent transaction history for any unauthorized activity

Our security team will investigate and, if necessary, freeze the account to prevent further unauthorized access while the issue is resolved.

bmynet takes problem gambling seriously. To self-exclude, log in to your account, go to the Responsible Gaming section in your settings, and choose your preferred exclusion period (6 months, 1 year, 3 years, or permanent). Your account will be suspended immediately. You can also request self-exclusion by emailing [email protected]. For more details, visit our Responsible Gaming page. Remember: "Gambling is addictive. Know when to stop."

Yes. bmynet allows you to set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is set, it takes effect immediately. You can reduce your limit at any time, but increasing it requires a mandatory 7-day cooling-off period — this is intentional, to protect players from impulsive decisions. We encourage all players to set a budget before they start playing.

If you or someone you know is struggling with gambling, help is available. bmynet encourages players to reach out to:

• PAGCOR Responsible Gaming Hotline — contact PAGCOR directly for guidance and referrals
• National Center for Mental Health (NCMH) — crisis hotline available for mental health support
• bmynet Support Team — email [email protected] to activate self-exclusion or cooling-off tools

You can also visit our dedicated Responsible Gaming page for a full list of tools and resources. "Gambling is addictive. Know when to stop."

A cooling-off period is a short, temporary suspension of your bmynet account — useful when you want to take a break without committing to a full self-exclusion. You can choose a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you cannot log in, deposit, or place bets. Activate it from the Responsible Gaming section of your account settings, or by contacting [email protected].